How do I get in early? If you volunteer for just 3 hours for our sale you get to be one of the very first shoppers through our sale.
Are children allowed on opening day? Yes. We understand how difficult and expensive it is to find childcare. We would appreciate you trying to find childcare to make the shopping experience easier for you and our other shoppers, but we welcome all children. If it weren't for them, we wouldn't be doing what we do.
How can I carry all the great items I will find at the sale? Please do not bring strollers unless they contain a child. We have a limited number of large shopping bags you can use while shopping. We also recommend you bring a laundry basket tied to a belt or rope that you can pull with you. These slide out of the way easy in the aisles to let others through. We also have a holding area in which you can place larger items until you are ready to check out.
What forms of payment do you accept? We accept Cash, Checks with a valid drivers' license. We also accept MasterCard and Visa for purchases over $20..
What is your return policy? All sales are final with no returns.
Can we "try on" the clothing? Sorry, but no. We suggest measuring your child's current clothes at home (inseam, length, waist etc). Most shoppers then bring a tape measure to check for the correct size.
Are the sales seasonal for clothing? Yes. Spring/summer clothing is sold in our March-May sales. Fall/winter clothing is sold in our August-October sales.
Who runs the sales? Sunflower Sprouts is a privately owned company run by 2 moms who love to help other families financially through offering an outlet to buy and sell used children's items at great prices.
Seller Questions:
Who can consign their items and become a seller? Anyone can consign their children’s items with Sunflower Sprouts.
What percentage of the sales do I receive? Sellers receive 65% of their sales less a $10.00 selling fee that is paid through paypal during the online registration.
Why do I have to pay the $10.00 consignor fee when registering? Sometimes we have to cap how many consignors we can have based on the location and size. We want to make sure that the consignors who sign up to sell with us are committed to consigning with us. If a consignor signs up and never shows, they may take a valuable spot from another consignor who was ready, able and willing to consign.
What percentage of my items can I expect to sell? Most sellers sell approximately 50% of their items in sizes 2-10. For sizes under 24 months the percentage drops due to the sheer volume of merchandise received. People also tend to receive infant clothing as gifts, hand me downs, etc. The older sizes also will sell a lower percentage as children become pickier as they near the pre-teen years and there is no way to try clothes on. :-)
When do I pick up my unsold items? Please view the schedule on the sale information page for the time/date to pick up your unsold items if you have chosen not to donate them. All items not picked up at that time will automatically be donated. We apologize, however no exceptions can be made to this policy.
Do I have to sort through the racks to find my unsold items? No, when you pick up your unsold items, your items will already be sorted into your Consignor# for easy pickup.
How long does it take to receive my earnings? You should receive a check from us 10-14 days after the sale.
Will I know what items have sold? Yes! Every seller can print a report online that lists which items have sold, been donated or are ready for pickup on Saturday. Sellers can also view their sales online each evening.
Where do I find safety pins/coat hangers? Most dry cleaners will give you a modest amount of these items free. Any Giant Eagle location that has a dry cleaners in it will often times be happy to give you their hangers. If you need a lot, ask if you can buy them. Most of the time dry cleaners will sell you these supplies at a reduced amount (cheaper than discount stores). The other place to try is your local $1.00 store or Walmart.
Will I get my hangers back? No. In order to keep our checkout lines moving faster during busy times we try not to remove hangers. At the end of the sale we will have some hangers that consignors can take during pick-up but only on a first come first serve basis.
If I consign my items, do I have to stay during the sale? No. Consignors drop off their items and come back on the last day of the sale to pick up their unsold items.
How many items can I bring into sell? Each seller may sell up to 800 items per consignor ID#. If you have over 400 items you will be charge another $10.00. This cost is to help cover our cost of racks/shelves/tables needed to display your items.
Can anyone sign up as a volunteer and attend the volunteer preview sale? Yes, anyone may sign up to volunteer on a first come/first serve basis.
Can I volunteer for more than one shift? Yes, many people volunteer for 2, 3 or even 4 shifts and get to shop at different times based on how many hours worked. Also, all consignors who volunteer 6 or more hours receive an extra 5% commission on their sales totaling 70%.
How long are the shifts? 3 Hours
I'm pregnant or have a medical condition? If you are pregnant or have a medical condition, please contact us so we can find a volunteer time that will be most comfortable for you.
Can I bring my children with me to volunteer? Sorry, but only children over 12 may accompany you while you volunteer.
